Innov-X Canada and Olympus provides the very best technical support and service for your XRF and XRD analytical equipment. Innov-X Canada is proud to present factory direct equipment support and service solutions to our customers. 

Our specialists and the wide range of available service centers shows that Olympus is committed tohelping and supporting customers throughout the life cycle of their equipment. The Innov-X line of XRF and XRD products is supported globally by an experienced team of Application Specialists and Technicians who are committed to doing whatever it takes to ensure equipment is always in top working order. Olympus factory direct service provides our customers with the confidence they need in order to procure and use our industry leading XRF and XRD testing solutions to their fullest advantage.  Rest assured that Innov-X Canada and Olympus are always there to help.

The professionally staffed factory direct service centers can repair, calibrate or upgrade your Olympus equipment in the most cost effective and timely manner possible. Factory direct service means that you get the highest quality support, parts and service experience that meets quality factory specifications when and where you need it. There is no mark up on parts and labor through third parties. There is no lack of parts in the service facility. There is no lack of technicians with equipment experience and competency to delay your instrument service. There are no added overhead costs to cover through increase expense to the end user. 

Having factory direct service means you get the highest quality of service at the best price and at the quickest rate possible. There are no delays from using factory direct service. Our staff is here to ensure that the equipment service process is stream lined and as simple as possible. We ensure that your equipment has a seamless delivery, cost effective service and timely equipment return. 

Factory direct service results in significant added value to our superior suite of XRF and XRD analytical equipment by having it backed by the best direct manufacturer service in the industry.

In addition to our high quality factory direct service Innov-X Canada offers a range of service plans and extended warranties. Our products are already backed by the longest warranty plans in the business but these can also be extended for further coverage. Please contact your regional manager to learn more about our extended warranty and preventative maintenance service plans. 

In the rare event you are experiencing an issue with your equipment or just have questions please contact Innov-X Canada and we will assist you through the service process. 


TEL: 1-781-938-5005
FAX: 1-781-938-0128 

Please feel free to contact your regional manager for support, questions and concerns. We are here to assist and stream line the process in any way we can.

Website Builder